SHIPPING & RETURNS
We are dedicated to giving you efficient shipping methods, secure packaging, and transparent costs to bring you the best experience. We are committed to build trust and loyalty by delivering your orders on time.
Here, we aim to provide you with all the necessary details about our shipping methods, packaging, and costs.
FAQ
When will my order arrive?
A delivery estimate date will be provided to you when your order is placed. Our material can be expected to arrive in a couple days or up to a week; depending on readily availability.
Can I cancel my order?
Yes, it's possible to cancel an order up until the point of shipping.
Can I return my order?
A return will be granted if the items are in their original package and unused.
Can I get a refund?
If a return is granted then it'll be accompanied by a full refund.
If I return my order, can I get store credit?
Yes, if a return is granted you'll be issued store credit to your name or institution.
What's the shipping and handling cost?
The shipping and handling costs are calculated based on the size of the order and availability.
Where do you ship to?
We currently ship to California and neighboring states.
I found a better deal somewhere else, do you price match?
Yes, if you've found a better price let us know and we'll price match.
I can't find the product that I need, do you special order?
Yes. If there is a product we don't have in our inventory we can order it for you.
What payment methods do you accept?
We accept all major credit cards, debit cards, Venmo, PayPal, and QuickBooks.
Do you withhold taxes for re-sellers?
IFS collects sales/use tax in all states where required to collect by law. Should you have any questions, please contact us.